FREQUENTLY ASKED QUESTIONS, ANSWERED

We here at Payless Mini-Split, the industry leader in all things heating and cooling (for two decades and counting!), recognize the importance of approaching each and every task laid before you with the proper degree of knowledge and understanding as to what exactly the task entails. Failure to equip oneself with all of the requisite information necessary to embark on the journey you have commanded yourself to undertake will only make for a rather short and not particularly satisfying journey. And where’s the fun in that? I’ll tell you where – nowhere! Nowhere is where it is.

Well, then, what are we going to do about it? Are we going to sit around and wait until all of the answers to our endless questions, each one more pertinent than the last, come falling from the sky like grand pianos sent from the lord above? Unfortunately, we are now far beyond the days in which there lived men such as Sir Isaac Newton, who could finagle a chance encounter with a loosely hanging piece of fruit into a stroke of absolute and utter genius, developing an entirely new subset of physics bearing his own name, all the while having a nice, crisp apple to munch on.

Indeed, we have entered an age in which there is very little room for the interpretation of what seem to be trivial occurrences; as such, these potential moments of elucidation are left unexamined and, ultimately, reduced to nothing but the trivialities they appear to be at first glance. This is, of course, quite unfortunate, as it leaves us patently unaware of the existence of innumerable epiphanies, none of which we will ever get to experience as long as we keep zipping through life like a hare in a hurry.

Should you choose to read between the lines, at any particular moment in time, regarding any apparently “normal” event, you will likely be met with immense ridicule from your peers, forcing you into a state of recluse until you have adequately developed your theory up to the point at which it can be confidently presented to the public at large without any lingering worry that they might all think you’re a crackpot.

You’re not crazy – they’re the crazy ones, comfortably residing in Plato’s allegorical cave as you try to draw their attention, as best as you can, to the marionettes being cast before them, beside the fire.

Alas, I have no choice but to digress at this point, as we must now move into matters that will be of more relevance to your current situation. That being said, I would recommend continuing to reflect on the above tangent from time to time, allowing it to inform your approach to truth-seeking as you continue to delicately tread the razor-thin path of the eternal student, beset on all sides by the temptations of those trying to trick you into turning a blind eye to the world of wisdom that awaits you upon a more measured glance at the various so-called “trivialities” that befall you.

Alright. Now that we’ve got all of that squared away (as much as it is possible to do so, that is), it is now time to shed some light on the darkness that you may find the following questions enveloped in currently. What we have found, through answering these questions on an individual basis at first, is that many of our clients have arrived at the same points of confusion, each on their own accord (as it would be highly unlikely that the preponderance of these same questions is the result of some coordinated effort on the behalf of all of our customers to bombard us with requests for information we have repeatedly provided in order to try and replicate some sort of Sisyphean scenario as a form of posthumous tribute to the late, great Albert Camus).

So, without further ado, it is now time for us to address these pervasive questions, and alleviate the collective confusion of our clientele.

Alas, the answer to this question depends entirely on what is meant by the word “size”; for instance, is this question in reference to the length of the unit? Or perhaps the width? The height? The surface area? The circumference? Indeed, as we all learned in geometry, there are a number of dimensions that comprise the overall “size” of a particular object, all of which are measured separately (at least initially).
If, by size, one is referring to the overall dimensions (W x H x D), then here is the breakdown (in inches, by unit):
Indoor Unit – 43 5/16 x 12 13/16 x 9 ⅝
Outdoor Unit – 34 ⅞ x 31 5/16 x 14 ⅜
Hopefully that clears that up.

The answer to this question also depends entirely on a multitude of factors, namely what type of person the inquirer is. For example, the type of person that is known to fix all of their own things regularly will have no problem installing the unit, as the installation process is fairly straightforward (that is, if one possesses basic electrical skills and rudimentary carpentry skills).

That being said, there are a number of specialty tools one will need in order to check for chemical leaks (such as nitrogen, for instance) and to vacuum the lines before releasing the gasses from the vacuum pump. You will need an adapter and some gauges.

Also, please do keep in mind that, should one attempt to install the unit themselves, the warranty will become void (voided? I am unsure, to be honest); in order for the warranty to remain valid, the unit must be installed by a licensed, certified technician.

Do what that information what thou wilt.

Well…yes and no, depending on who you ask. Since the 24,000 BTU uses a ⅜ to ⅝ line set, you will definitely need a longer line set for a stilted house such as yours.

Below are the specifications for reference (so you can see whether this is going to be something that is feasible for your elevated home):

Capacity (BTU/h) 24,000
Pipe Size 5/8-1/4 INCH
Standard Length (ft) 25FT
Max Elevation (ft) 50FT
Max Length (ft) 98FT
Additional Refrigerant (oz/ft) .70
Gas 5/8
Liquid ¼

I sure hope that this helps.

Yes – you certainly can, just as long as you make sure to use the condensate pump to pump up water. Also, keep in mind that, when in cooling mode, the cool air will be directed downward from the unit; this is also the case in heating mode with the hot air.

Since it’s going to be at four feet, be careful not to sit in front of it, lest you want to be directly hit by all of the cold/hot air.

Of course there is – we all make mistakes! The reset button is located on the right hand side of the indoor panel (when it is opened), near the electrical panel. It is a small plastic button that you must push in.